Delivery & Installation
Due to the nature of our products, we currently ship to only selected postcodes in the states of Penang, Perlis, Kedah and Perak. You will be able to check if delivery is available at your postcode when you go to the individual product page or during check out. If you are located outside of these selected postcodes and are interested to purchase with us, please give us a call at +604-397 8787 so we can connect with you to work out a delivery arrangement.
For products with ready stock status, the products will be delivered within 2-5 working days from the date of order unless otherwise stated. For products without ready stock, made to order products, or back-to-back order products, the products will be delivered within 2-4 weeks after the order has been placed unless otherwise stated. We will contact you to arrange the receiving of goods within 1-2 days before the dispatch. For urgent orders, please give us a call to confirm stock availability before placing your order.
We have the right to refuse or cancel your order and provide a refund at any given time without prior notice or explanation. We are able to inform you the specific date of delivery but will be unable to provide the exact time that our dispatch will reach your location. Installation service is included when you purchase our products.